AB Group Consultancy



Customer Service Executive Fresher


VACANCY DETAILS

Job Title Customer Service Executive Fresher
Gender Preference Any
Number Of Vacancy 20
Industry Area ITES, BPO, KPO, LPO, Customer Service, Operations
Key Skills Customer Service Executive ,Customer Service Assistant ,Customer Service Associate ,Customer Service Representative
Qualification Higher Secondary, Secondary School, Vocational Course, Diploma, Other Bachelor Degree
Salary (Per Annum) 1 Lac 75 Thousand To 3 Lac
Work Experience Fresher
Job Requirement Job Description:
- The candidate would be responsible for undertaking training on Customer
- service, Escalations handling, Resolve complaints, Helpdesk, calender
- management and Admin processes and assurance of qualitative execution.
- Inbound and outbound customer servicing. Quality control and
- improvement are the major milestones to be attained by the candidate.
- The candidate needs to reach out to customers to fix up the appointments
- and meetings as per the client's requirement. Not to be considered as an
- outbound sales process.
- The Candidates may have to deal with multiple processes at one time as
- their would be a lot of avail between the process calls.


- Skills :

- Candidate should possess excellent oral and written communication skills.

- Candidate should have 0-4 year of experience.

- Should be open to work in Night shifts.

- Responsible for dealing with International Clients. Ability to handle
- multiple clients. Neutralized Accent.

- Should have good knowledge of MS office.


JOB LOCATION

Job Country India
Job State / U.T. Uttar Pradesh
Job City Noida
Job Address Noida, Bangalore


COMPANY PROFILE

Company Name AB Group Consultancy
Company Website http://www.abgroupconsultancy.com/
About Company HR Consultancy


CONTACT DETAILS

Contact Person Prashant
Address Noida, Bangalore
Mobile +91 9686244001
Email ID hr@abgroupconsultancy.com